Serving Jacksonville Beach, Atlantic Beach, Neptune Beach, Ponte Vedra Beach & Nocatee Mon–Fri 9–6 · (904) 638-6045

Customer portal

Already a Sharkey Pools customer? Log in to manage your payments and see your pool's service history any time.

What you can do in the portal

  • Manage your payments and billing in one place
  • See your service history, so you know when we've been out and what was done

The portal runs on Skimmer, the pool service software we use to schedule and track every visit. When you log in, you'll be on Skimmer's secure site rather than this website.

How to get access

  1. Watch for your invitation. When your service starts, we email you an invitation to the portal.
  2. Accept the invite from that email and finish setting up your login.
  3. Log in any time with the button on this page, or the "Customer Login" link at the top of every page on our site.
Can't find your invitation? Check your spam or promotions folder first. Still nothing? Text or call us at (904) 638-6045 and we'll send a new one.

Not a customer yet?

The portal is for current Sharkey Pools customers. If you'd like weekly service, request a free quote and we'll get you set up. You'll get your portal invitation when service starts.

FAQs

Portal questions

Do I have to use the portal?

It's the easiest way to handle payments and check your service history, but if you get stuck or have a question, you can always text or call us.

I'm a customer but never got an invitation.

Check your spam folder, then text or call us at (904) 638-6045. We'll confirm your email address and send a new invitation.

Can I pay on this website?

No. Payments are handled inside the customer portal, not on this website, so your payment details never pass through sharkeypools.com.

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