Frequently asked questions

Weekly plans start at Sea Turtle $130/month (chemistry only), Manta Ray $145/month (full weekly cleaning plus a report and photo) and Dolphin $160/month (adds power vacuuming), billed in advance each month. Your price depends on your pool's size, an attached hot tub, trees and other factors, so we'll give you a personalized quote. Compare plans.

Larger pools, and pools with attached spas or water features, get a personalized quote. It's free and there's no commitment. Request a quote.

New customers get $50 off the first month. And if you refer a neighbor who signs up, you'll earn a $50 credit on your invoice.

Fill out our quote form, or call or text (904) 638-6045. We'll confirm your address is on our route, give you a clear price, and set your service day.

We'll go over our service agreement with you before service starts. Just ask when you request your quote.

We focus on in-ground residential pools, including spas attached to them. We don't service above-ground pools, standalone hot tubs or swim spas.

We test and balance the water, skim, brush the walls and steps, clean the tile line, vacuum as needed, empty the skimmer and pump baskets, clean the filter as needed, and check your equipment. What's included depends on your plan. See weekly service.

No. We just need access to the pool and equipment. Please leave the gate unlocked and keep pets inside on your service day.

Manta Ray and Dolphin plans include a pool report and photo after every visit.

Florida sun, afternoon storms and spring pollen change pool water fast. A weekly visit keeps the chemistry steady, keeps algae from getting a foothold, and catches equipment problems early. If you'd rather do the cleaning yourself, the Sea Turtle plan covers just the chemistry.

Afternoon storms usually pass quickly, so we work around them. If heavy weather pushes a visit back, we'll let you know.

We stand behind our work. If your pool turns green while you're on weekly service, call or text us and we'll make it right.

Yes. That's the Sea Turtle plan: digital water analysis and chemistry balancing starting at $130/month. Learn more.

Heavy rain dilutes chlorine, changes pH and washes in debris and pollen. Weekly testing lets us adjust quickly, before cloudy water turns green.

Yes. A salt system makes chlorine, but the water still needs balancing, the salt level needs checking, and the salt cell needs regular cleaning. See saltwater service.

It can be a great option. Weigh the upfront and ongoing costs first. Read our guide: Considering the Switch to Saltwater?

Yes, for our service customers. We diagnose the problem, explain whether to repair or replace, and quote the work before we start. See equipment repair.

No. Repairs and parts are quoted separately, so you'll always know the cost before any work is done.

It depends on how much the pool is used and how much debris gets in. We service cartridge, sand and DE filters, watch the pressure gauge, and clean or backwash the filter when it needs it, which is often more frequently in spring and summer. See filter cleaning.

No. At this time we only provide diagnostic & repair services for existing customers.

Yes. Our green-to-clean service usually takes a few visits to bring a pool back. Afterward, we can set up regular service so it stays clear. See a real before and after.

Usually not. Most green pools and many stains can be treated with the pool full. Draining a pool in Florida carries real risk, because groundwater can push an empty pool up, so we avoid it unless it's truly needed. Here's why.

Yes. We figure out whether a stain is organic, metal or scale, then treat it with a method that's safe for your finish. See stain removal.

If the water drops more than about ¼ inch a day without rain, try the bucket test. If your pool loses noticeably more than the bucket, call us. See leak detection.

Yes. We provide residential pool inspections for buyers, sellers and real estate agents, with a detailed report. See pool inspections.

$399 for most residential pools, and usually two to four hours on site, depending on the pool's size and features. More inspection FAQs.

Jacksonville Beach, Atlantic Beach, Neptune Beach, Ponte Vedra Beach, Nocatee, east Jacksonville, Palm Valley and nearby parts of eastern Duval and St. Johns counties. See the map.

Short drives between pools mean your tech has time to do the job right, shows up on schedule, and is close by when something comes up. It also keeps our costs, and your price, down.

Monday through Friday, 9 am to 6 pm. You can also text us at (904) 638-6045.

No. Sharkey Pools is a local, family-run business founded in 2024 by longtime Jacksonville Beach residents. Meet us.